Keeping the Lights On at Miles House
Your support will impact the wellbeing, safety, and security of clients and staff at Netcare's Miles House. By purchasing and installing a generator, powered by natural gas, this critical resource for our community can weather any storm!
“When I had a chance to meet some of the other clients (at Miles House) that was eye opening for me. When you hear their stories you realize, ‘Hey, I’m not the only person that goes through this sort of thing.’”
— Mackenzie, Former Client at Miles House
Founded in 1972, Netcare Access is Franklin County’s 24-hour mental health and substance abuse crisis intervention, assessment, and referral service. People in crisis turn to Netcare to receive compassionate care and resources. Once an immediate crisis has been addressed, some individuals may require more sustained support before they are ready to return home. In those instances, individuals have an opportunity to receive ongoing care at Netcare’s mental health residential treatment facility, Miles House. Miles House operates 24/7 and clients can stay for up to 16 days to continue working on coping skills, managing symptoms, working on sobriety, and interacting with others. In 2018, 180 clients stayed at Miles House and this year even more are expected.
Miles House is in an older neighborhood with aging electrical infrastructure. As a result, power outages are common, especially during storms. Power outages are a true challenge for the staff and clients at Miles House. When power is lost, staff cannot connect to Netcare resources, including phone, client data, and emergency systems. If a client is new to Miles House, lack of lighting in an unfamiliar place causes disorientation and anxiety, jeopardizing everyone’s safety. And, food spoilage resulting from sustained periods without power has cost the agency thousands of dollars over the years.
Your support of this Better Together campaign will impact the wellbeing, safety, and security of clients and staff at Miles House. By purchasing and installing a new generator, powered by natural gas, this critical resource for our community can weather any storm!
Help people in crisis with prompt, compassionate, effective, and respectful care; and providing prompt, professional, and comprehensive evaluations and assessments for courts and community agencies.